At Become Aesthetics Clinic (“we”, “us” or “our”), we are committed to the protection of your privacy and strive to protect your personal data in accordance with the requirements of the Personal Data Protection Act 2012 (“PDPA”).
This Personal Data Protection Notice will explain how we collect and process your personal data in accordance with the PDPA.
Contents:
- Applicability of this Privacy Notice
- Collection of Your Personal Data
- How We Use Your Personal Data
- Disclosure of Your Personal Data
- Cookies
- Security Measures to Protect Your Personal Data
- Retention of Your Personal Data
- Your Rights
- Contact Us
- Amendments to this Privacy Notice
- Acceptance
A. Applicability of this Privacy Notice
This Privacy Notice applies to you when you use our facilities or services, or when you browse, use or access our website (“Services”).
This Privacy Notice does not apply to Become Aesthetics Clinic’s employees and third-party service providers who are subject to a separate privacy notice.
B. Collection of Your Personal Data
Personal data in this notice refers to any data, whether true or not, about an individual who can be identified either from that data alone or from that data combined with other information we have access to. This may include information such as your name, contact details, NRIC/FIN number, medical or treatment history, photographs, biometric data (e.g. facial images), or any other data collected during the course of our services.
The personal data that may be collected and processed by us in the course of your dealings with us includes:
- personal identification and contact information such as your full name, email address, phone numbers, identification document or number (such as your I/C number), address, height, weight, gender, date of birth, nationality, race, marital status, occupation, photos and video images;
- medical information such as your treatment history, personal health information, medical record, diagnosis;
- information in audio or video format such as recordings made via closed-circuit television (“CCTV”) or security recordings;
- information obtained from cookies and other technologies such as information from public databases or data aggregators that may include your demographic information, media consumption, previous purchases, shopping habits, loyalty program information or lifestyle preferences;
- job application information such as personal data contained on your resume or job application, previous employment history and academic results; and
- any other personal data you provide to us or collected by us in the course of our business relationship with you.
Please note that, when you provide personal data of third parties (such as next of kin information), you warrant that you have obtained their consent for you to provide their personal data to us.
We may collect and receive your personal data in a variety of ways, for instance:
- directly from you, when you choose to give it to us such as when you use our Services, when you send us completed enquiry, application or registration forms, when you take part in any activities or events organized by us, when you communicate with us by email, chat, telephone or any other means, or when you access our websites; and
- indirectly, when we obtain information from third parties such as identity verification services, credit reporting agencies, regulatory and enforcement agencies, public databases or sources, management corporations, third party service providers and other third parties that are connected to you (e.g., other customers that are related to you), and from such other sources to which you have given your consent to disclose your data.
C. How We Use Your Personal Data
We will process your personal data in accordance with the PDPA, its applicable regulations, guidelines and/or orders, taking into account the latest amendments to the foregoing, this Privacy Notice and any privacy terms contained in your agreement(s) or terms with us.
We may ‘process’ your personal data by collecting, recording, holding, storing, using and/or disclosing it from the following purposes:
- to assess, manage, maintain and process customer accounts with Become Aesthetics;
- to manage our relationship with customers and to communicate with the customers, whether as our new, existing former or prospective customers;
- to provide or supply customers with products or services;
- to issue statements and invoices to customers;
- to provide customers with information, notices, updates or to contact customers when necessary;
- to comply with any law, court order or other legal requirement;
- to respond to any inquiries, requests or questions raised by customers;
- to carry out marketing and promotional activities including posts and publications on our social media;
- to improve our customer service;
- for any other purposes that are incidental or ancillary to or in furtherance to the above purposes; and
- to process, manage and review job applications and manage the entire application and interview process for potential employees and applicants.
(Collectively referred to as “Purposes”).
Providing your personal data is generally voluntary. However, certain information may be necessary for us to provide services, process transactions, or comply with legal obligations. If you choose not to provide required personal data, we may be unable to offer you certain products or services, or respond to your requests effectively.
D. Disclosure of Your Personal Data
We will not disclose any of your personal data to any third party without your consent, except to the following categories of persons (whether within or outside Singapore):
- third party vendors, service providers, consultant, contractors, agents, auditors, legal advisors and/ or representatives engaged by us that require such information as is reasonably necessary for the primary purpose for which it was collected;
- governmental, legal and/or regulatory authorities in order to comply with legal or regulatory requirements;
- our parent company and related companies for operational and administrative purposes;
- such other classes of third parties whom you have given their consent for the disclosure within the registration form or other such forms.
Additionally, your personal data may be transferred outside of Singapore to the class of third parties listed above for the purposes as stated in this Personal Data Protection Notice. In the event that there is a need for us to transfer your personal data to another country, we will take appropriate steps to ascertain whether, and ensure that, the recipient of the personal data is legally obliged to protect the personal data to a standard comparable to that under the Singapore Personal Data Protection Act 2012.
E. Cookies
Cookies are small data files stored on your device that help us remember your preferences and enhance your browsing experience when you visit our website. These cookies only store information you have voluntarily provided, and can only be read by the website that created them. They do not grant access to other parts of your computer or device.
If you prefer not to receive cookies, you may adjust your browser settings to reject them or prompt you before accepting new ones. Please note that some website features may not function properly without cookies, and you may need to re-enter certain information during each visit.
Please note that we do not have access to, or control over, these third parties’ use of cookies or other tracking technologies.
F. Security Measures to Protect Your Personal Data
The security of your personal data is very important to us. As such, we take appropriate technical and organizational measures to protect your personal data from loss, misuse, and unauthorized access or disclosure. These steps take into account the sensitivity of the Information we collect, process and store, and the current state of technology.
While we implement appropriate security measures to protect your personal data, please note that transmission of data over the Internet is inherently insecure. Although we strive to safeguard your information, we cannot guarantee the absolute security of data transmitted to or from us online.
In the event any data breach occurs, we will assess the data breach and notify the affected individuals and/or the relevant authorities if required under applicable data protection laws.
G. Retention of Your Personal Data
We will retain your personal data, in compliance with this Privacy Notice for the duration of your relationship with us, and afterwards for such period as may be necessary for our business purposes, to protect our interests and that of our customers, as required by law and as per the PDPA permits.
H. Your Rights
You have the following rights under the PDPA in respect of your personal data that is held by us:
- the right to request for access to and for a copy of your personal data, subject to certain exceptions;
- the right to request to update or correct your personal data;
- the right to withdraw consent for the use of your personal data for specific purposes, such as receiving marketing or promotional messages; and
- the right to request data portability (once this obligation comes into force), subject to technical feasibility and compatibility of format.
However, please note that your abovementioned rights under the PDPA is subject to our right to rely on any statutory exemptions and/or exceptions to collect, use and disclose your personal data.
If you wish to exercise any of the above rights, please submit your request in writing to the contact details below.
I. Contact Us
If you have any questions about this Privacy Policy, the practices of this site, or your dealings with this site, please contact us.
J. Amendments to this Privacy Notice
We reserve the right to update and amend this Privacy Notice from time to time. We will notify you of any amendments to this Privacy Notice via announcements on our website or other appropriate means. If we amend this Privacy Notice, the amendment will only apply to personal data collected after we have posted the revised Privacy Notice.
K. Acceptance
By using our Services or by providing your personal data to us, you agree that you have read and understood this Privacy Notice and you consent to us processing your personal data in accordance with this Privacy Notice. You confirm that all personal data provided by you is accurate and complete, and that none of it is misleading or out of date. You will promptly update us in the event of any change to your personal data.
To the extent that you have provided (or will provide) personal data about your directors, shareholders, employees, representatives, agents (if you are a corporate entity/an organisation) and/or other individuals, you confirm that you have explained (or will explain) to them that their personal data will be provided to, and processed by, us and you represent and warrant that you have obtained their consent to the processing (including disclosure and transfer) of their personal data in accordance with this Privacy Notice.
Privacy Policy
At Become Aesthetics Clinic (“we”, “us” or “our”), we are committed to the protection of your privacy and strive to protect your personal data in accordance with the requirements of the Personal Data Protection Act 2012 (“PDPA”).
This Personal Data Protection Notice will explain how we collect and process your personal data in accordance with the PDPA.
Contents:
- Applicability of this Privacy Notice
- Collection of Your Personal Data
- How We Use Your Personal Data
- Disclosure of Your Personal Data
- Cookies
- Security Measures to Protect Your Personal Data
- Retention of Your Personal Data
- Your Rights
- Contact Us
- Amendments to this Privacy Notice
- Acceptance
A. Applicability of this Privacy Notice
This Privacy Notice applies to you when you use our facilities or services, or when you browse, use or access our website (“Services”).
This Privacy Notice does not apply to Become Aesthetics Clinic’s employees and third-party service providers who are subject to a separate privacy notice.
B. Collection of Your Personal Data
Personal data in this notice refers to any data, whether true or not, about an individual who can be identified either from that data alone or from that data combined with other information we have access to. This may include information such as your name, contact details, NRIC/FIN number, medical or treatment history, photographs, biometric data (e.g. facial images), or any other data collected during the course of our services.
The personal data that may be collected and processed by us in the course of your dealings with us includes:
- personal identification and contact information such as your full name, email address, phone numbers, identification document or number (such as your I/C number), address, height, weight, gender, date of birth, nationality, race, marital status, occupation, photos and video images;
- medical information such as your treatment history, personal health information, medical record, diagnosis;
- information in audio or video format such as recordings made via closed-circuit television (“CCTV”) or security recordings;
- information obtained from cookies and other technologies such as information from public databases or data aggregators that may include your demographic information, media consumption, previous purchases, shopping habits, loyalty program information or lifestyle preferences;
- job application information such as personal data contained on your resume or job application, previous employment history and academic results; and
- any other personal data you provide to us or collected by us in the course of our business relationship with you.
Please note that, when you provide personal data of third parties (such as next of kin information), you warrant that you have obtained their consent for you to provide their personal data to us.
We may collect and receive your personal data in a variety of ways, for instance:
- directly from you, when you choose to give it to us such as when you use our Services, when you send us completed enquiry, application or registration forms, when you take part in any activities or events organized by us, when you communicate with us by email, chat, telephone or any other means, or when you access our websites; and
- indirectly, when we obtain information from third parties such as identity verification services, credit reporting agencies, regulatory and enforcement agencies, public databases or sources, management corporations, third party service providers and other third parties that are connected to you (e.g., other customers that are related to you), and from such other sources to which you have given your consent to disclose your data.
C. How We Use Your Personal Data
We will process your personal data in accordance with the PDPA, its applicable regulations, guidelines and/or orders, taking into account the latest amendments to the foregoing, this Privacy Notice and any privacy terms contained in your agreement(s) or terms with us.
We may ‘process’ your personal data by collecting, recording, holding, storing, using and/or disclosing it from the following purposes:
- to assess, manage, maintain and process customer accounts with Become Aesthetics;
- to manage our relationship with customers and to communicate with the customers, whether as our new, existing former or prospective customers;
- to provide or supply customers with products or services;
- to issue statements and invoices to customers;
- to provide customers with information, notices, updates or to contact customers when necessary;
- to comply with any law, court order or other legal requirement;
- to respond to any inquiries, requests or questions raised by customers;
- to carry out marketing and promotional activities including posts and publications on our social media;
- to improve our customer service;
- for any other purposes that are incidental or ancillary to or in furtherance to the above purposes; and
- to process, manage and review job applications and manage the entire application and interview process for potential employees and applicants.
(Collectively referred to as “Purposes”).
Providing your personal data is generally voluntary. However, certain information may be necessary for us to provide services, process transactions, or comply with legal obligations. If you choose not to provide required personal data, we may be unable to offer you certain products or services, or respond to your requests effectively.
D. Disclosure of Your Personal Data
We will not disclose any of your personal data to any third party without your consent, except to the following categories of persons (whether within or outside Singapore):
- third party vendors, service providers, consultant, contractors, agents, auditors, legal advisors and/ or representatives engaged by us that require such information as is reasonably necessary for the primary purpose for which it was collected;
- governmental, legal and/or regulatory authorities in order to comply with legal or regulatory requirements;
- our parent company and related companies for operational and administrative purposes;
- such other classes of third parties whom you have given their consent for the disclosure within the registration form or other such forms.
Additionally, your personal data may be transferred outside of Singapore to the class of third parties listed above for the purposes as stated in this Personal Data Protection Notice. In the event that there is a need for us to transfer your personal data to another country, we will take appropriate steps to ascertain whether, and ensure that, the recipient of the personal data is legally obliged to protect the personal data to a standard comparable to that under the Singapore Personal Data Protection Act 2012.
E. Cookies
Cookies are small data files stored on your device that help us remember your preferences and enhance your browsing experience when you visit our website. These cookies only store information you have voluntarily provided, and can only be read by the website that created them. They do not grant access to other parts of your computer or device.
If you prefer not to receive cookies, you may adjust your browser settings to reject them or prompt you before accepting new ones. Please note that some website features may not function properly without cookies, and you may need to re-enter certain information during each visit.
Please note that we do not have access to, or control over, these third parties’ use of cookies or other tracking technologies.
F. Security Measures to Protect Your Personal Data
The security of your personal data is very important to us. As such, we take appropriate technical and organizational measures to protect your personal data from loss, misuse, and unauthorized access or disclosure. These steps take into account the sensitivity of the Information we collect, process and store, and the current state of technology.
While we implement appropriate security measures to protect your personal data, please note that transmission of data over the Internet is inherently insecure. Although we strive to safeguard your information, we cannot guarantee the absolute security of data transmitted to or from us online.
In the event any data breach occurs, we will assess the data breach and notify the affected individuals and/or the relevant authorities if required under applicable data protection laws.
G. Retention of Your Personal Data
We will retain your personal data, in compliance with this Privacy Notice for the duration of your relationship with us, and afterwards for such period as may be necessary for our business purposes, to protect our interests and that of our customers, as required by law and as per the PDPA permits.
H. Your Rights
You have the following rights under the PDPA in respect of your personal data that is held by us:
- the right to request for access to and for a copy of your personal data, subject to certain exceptions;
- the right to request to update or correct your personal data;
- the right to withdraw consent for the use of your personal data for specific purposes, such as receiving marketing or promotional messages; and
- the right to request data portability (once this obligation comes into force), subject to technical feasibility and compatibility of format.
However, please note that your abovementioned rights under the PDPA is subject to our right to rely on any statutory exemptions and/or exceptions to collect, use and disclose your personal data.
If you wish to exercise any of the above rights, please submit your request in writing to the contact details below.
I. Contact Us
If you have any questions about this Privacy Policy, the practices of this site, or your dealings with this site, please contact us.
J. Amendments to this Privacy Notice
We reserve the right to update and amend this Privacy Notice from time to time. We will notify you of any amendments to this Privacy Notice via announcements on our website or other appropriate means. If we amend this Privacy Notice, the amendment will only apply to personal data collected after we have posted the revised Privacy Notice.
K. Acceptance
By using our Services or by providing your personal data to us, you agree that you have read and understood this Privacy Notice and you consent to us processing your personal data in accordance with this Privacy Notice. You confirm that all personal data provided by you is accurate and complete, and that none of it is misleading or out of date. You will promptly update us in the event of any change to your personal data.
To the extent that you have provided (or will provide) personal data about your directors, shareholders, employees, representatives, agents (if you are a corporate entity/an organisation) and/or other individuals, you confirm that you have explained (or will explain) to them that their personal data will be provided to, and processed by, us and you represent and warrant that you have obtained their consent to the processing (including disclosure and transfer) of their personal data in accordance with this Privacy Notice.
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This Privacy Policy governs the manner in which Become Aesthetics Clinic collects, uses, maintains and discloses information collected from users (each, a “User”) of the Become Aesthetics Clinic website (“Site”). This privacy policy applies to the Site and all products and services offered by Become Aesthetics Clinic.
Personal identification information
We may collect personal identification information from Users in a variety of ways, including, but not limited to, when Users visit our site, fill out a form, and in connection with other activities, services, features or resources we make available on our Site. Users may be asked for, as appropriate, name, email address, phone number. Users may, however, visit our Site anonymously. We will collect personal identification information from Users only if they voluntarily submit such information to us. Users can always refuse to supply personal identification information, except that it may prevent them from engaging in certain Site related activities.
Non-personal identification information
We may collect non-personal identification information about Users whenever they interact with our Site. Non-personal identification information may include the browser name, the type of computer and technical information about Users’ means of connection to our Site, such as the operating system and the Internet service providers utilized and other similar information.
Web browser cookies
Our Site uses “cookies” to enhance User experience. User’s web browser places cookies on their hard drive for record-keeping purposes and sometimes to track information about them. Users may choose to set their web browser to refuse cookies, or to alert you when cookies are being sent. If they do so, note that some parts of the Site may not function properly. For more information about cookies, and how to control and/or delete them, please visit AboutCookies.org.
How we use collected information
Become Aesthetics Clinic collects and uses Users personal information for the following purposes:
- To improve customer service. Your information helps us to more effectively respond to your customer service requests and support needs.
- To send periodic emails. The email address Users provide will only be used to respond to their inquiries, and/or other requests or questions.
How we protect your information
We adopt appropriate data collection, storage and processing practices and security measures to protect against unauthorized access, alteration, disclosure or destruction of your personal information, username, password, transaction information and data stored on our Site.
Sharing your personal information
We do not sell, trade, or rent Users personal identification information to others. We may share generic aggregated demographic information not linked to any personal identification information regarding visitors and users with our business partners, trusted affiliates and advertisers for the purposes outlined above.
Changes to this privacy policy
Become Aesthetics Clinic has the discretion to update this privacy policy at any time. When we do, we will revise the updated date at the bottom of this page. We encourage Users to frequently check this page for any changes to stay informed about how we are helping to protect the personal information we collect. You acknowledge and agree that it is your responsibility to review this privacy policy periodically and become aware of modifications.
Your acceptance of these terms
By using this Site, you signify your acceptance of this policy. If you do not agree to this policy, please do not use our Site. Your continued use of the Site following the posting of changes to this policy will be deemed your acceptance of those changes.
If you have any questions about this Privacy Policy, the practices of this site, or your dealings with this site, please contact us.
This page was last updated on 21st December, 2021.